Privacy Policy
Last updated: April 24, 2026
Your privacy matters. This policy explains what data we collect, why, and how we protect it.
1. Information we collect
When you use DropAI, we collect:
- Account information: Your name, email address, and encrypted password.
- Usage data: The searches, ad copies, and bot replies you generate (so we can show your stats).
- Payment data: Processed through PayPal — we never see or store your card details.
- Technical data: Browser type, language preference, and basic analytics to improve the service.
2. How we use your data
- To provide and improve DropAI's services.
- To track your usage limits and show you accurate analytics.
- To process payments and manage subscriptions.
- To respond to your support requests.
- To send you important account updates.
3. What we DON'T do
- We never sell your data to anyone.
- We never share your personal information with advertisers.
- We never look at your individual searches without your permission.
4. Third-party services
We use trusted third-party services to operate DropAI:
- Supabase: Secure database for accounts and usage data.
- Anthropic (Claude): Powers our AI features — your queries are sent to Claude for processing.
- PayPal: Handles all payments securely.
- Netlify: Hosts our website.
5. Data security
We use industry-standard encryption (SSL/TLS) for all data in transit and at rest. Passwords are hashed and never stored in plain text. Row-Level Security ensures you can only see your own data.
6. Your rights
You can request to:
- Access all data we have about you
- Correct any inaccurate information
- Delete your account and all associated data
- Export your data in a portable format
Contact support to exercise these rights.
7. Cookies
We use only essential cookies to keep you logged in and remember your preferences (theme, language). We do not use tracking cookies.
8. Changes to this policy
We may update this policy occasionally. We'll notify you of any major changes via email or a notice in the dashboard.
9. Contact
Questions about privacy? Reach us at our contact page or directly at support@dropai.app.